You are loosing a valuable resource every day. What’s more, you don’t know how valuable it is -
The resource is knowledge and you’re loosing it because you don’t have a system to capture it. There is nothing in place to prevent the loss.
You may think that you have a system -
It’s easy to check. Identify the most knowledgeable person in your company. Now ask them to tell you about two or three problems that they dealt with in the previous week. That’s your reference point.
Now get another person in the same area and ask them how they would handle the same problems. Are they fully informed or are they struggling to understand what you are talking about?
The first step in dealing with any problem is accepting that you have it. Once you’ve decided there is a problem give us a call and we will be happy to discuss the full range of options available to you. Business doesn’t have to be hard!
Somewhere in your company
knowledge is being lost.
Do you know what’s gone today?
Do you have to do everything yourself or
can you develop knowledgeable employees?